JobHouse Ads Published on: 07/01/2016 | Closing date: 31/05/2016

Production Systems Analyst

W.P. Kuala Lumpur


  • Understand Tungsten Network applications and infrastructure and know how to utilize tools to investigate problems reported in each. Ability to use log aggregation tools such as Splunk or track errors through raw logs (tail/grep) is key.
  • Understand Tungsten Network computing, storage, and network systems to respond to monitoring alerts from production systems and resolve or direct questions to development groups for assistance in resolving possible bugs.
  • Act as second line of support for business users performing problem investigations for client facing support teams for document processing and file transfer software.
  • Manage deployment and documentation of Production Systems including Test and Staging environments.
  • Maintain documentation on all platform related infrastructure and be able to deploy test environments for any production system 
  • Identify problem areas with existing applications and create processes or tools to streamline processes or complete requests to development with problems and suggested solutions.
  • Participate in paid weekend on-call rotation for key services in client facing environments


  • Work Experience : 2 - 5 (year). Minimum requirements: Diploma/ Degree in Mechanical Engineering or equivalents.
  • Experience in Specialization below (or equivalent) :
    • Manufacturing/Production Operations
  • Language requirement :
    • English
    • Malay


  • Benefit : EPF, SOCSO provided
  • Salary (RM)5,500.00 - 6,500.00