JobHouse Ads Published on: 26/02/2015 | Closing date: 30/06/2015

Supervisor Support Services ( Order Processing )

Petaling Jaya, Selangor

Responsibilities:

  • Manage the day to day order processing support services
  • Administer the quality of customer services, order processing processes with a high level of employee efficiency
  • Interaction with the Distributors orally and in written capacity
  • Responsible in mentoring and coaching employees in the team
  • Work with the various Divisions in promotional events, product expos etc. Report writing and calls analysis
  • Handling Helpdesk correspondence
  • May be required to participate in workshops and company sponsored events
  • Ever ready to be placed in frontline services

Requirements:

  • Minimum Diploma with 2 years working experience in customer/frontline service
  • Competency and able to articulate in English, Chinese & Bahasa Malaysia
  • Good customer service skills and like to interact with people
  • Proficient in Microsoft Office Applications
  • Able to work in a team

Remuneration

Salary offered up to RM2,500.00