JobHouse Ads Published on: 04/03/2015 | Closing date: 31/08/2015

Production Systems Analyst

Kuala Lumpur, W.P. Kuala Lumpur


  • Understand Tungsten Network applications and infrastructure and know how to utilize tools to investigate problems reported in each. Ability to use log aggregation tools such as Splunk or track errors through raw logs (tail/grep) is key.
  • Understand Tungsten Network computing, storage, and network systems to respond to monitoring alerts from production systems and resolve or direct questions to development groups for assistance in resolving possible bugs.
  • Act as second line of support for business users performing problem investigations for client facing support teams for document processing and file transfer software.
  • Manage deployment and documentation of Production Systems including Test and Staging environments.
  • Maintain documentation on all platform related infrastructure and be able to deploy test environments for any production system 
  • Identify problem areas with existing applications and create processes or tools to streamline processes or complete requests to development with problems and suggested solutions.
  • Participate in paid weekend on-call rotation for key services in client facing environments


  • Bachelors/A Level or equivalent degree in Computer Science, Computer Information Systems, or similar
  • 3-5 years deploying and administrating Windows and Linux Production Environments
  • Organized – Able to keep track of an environment with many different workflows across heterogeneous systems. 
  • Detail Oriented – Able to identify relevant information out of a broad expanse of available documentation and logging.
  • Knowledgeable – Familiar with a broad set of IT concepts (networking, storage, Windows, Linux) yet not necessarily a master of all of them.


  • Benefit : EPF, SOCSO provided

Salary range: RM5.5K - 6.5K