JobHouse Ads Published on: 04/03/2015 | Closing date: 31/08/2015

Customer Service Executive

Bangsar, W.P. Kuala Lumpur

Responsibilities:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

  • Diploma and above 
  • SPM will be considered
  • Fresh graduates are encouraged to apply

Remuneration

  • Benefit : EPF, SOCSO provided

Salary range: RM2K - RM2.5K