JobHouse Ads Published on: 06/03/2015 | Closing date: 31/08/2015

Provider Network Management Manager

W.P. Kuala Lumpur


  • To ensure that a proper procedures/system is in place for the department operation.
  • Identify and set up of panel GP network in Klang Valley and nationwide.
  • To maintain total quality management of the clinics and the associated staff and personnel.
  • Set up of Outpatient Management System (OMS) in respective panel GP clinics.
  • Provide training and refresher course for OMS in respective panel GP clinics as well as other required areas.
  • To do periodic visits to panel GP network and to customers on a stipulated time frame agreed by the management.
  • Attend to inquiries from customers and panel GP network with regards to procedures and work flow.
  • Plan and conduct roadshow for clients.
  • Maintain and update corporate clients’ employees’ data in our OMS database.
  • Maintain proper filing system for OMS and panel GP network.
  • Maintain proper documentation for OMS and panel GP network.
  • Any other duties as and when assigned by the Management.


  • Looking for Manager
  • At least Diploma with minimum 3 years working experience preferably in healthcare or insurance industry.
  • Good understanding of medical insurance policies and its application is an added advantage.
  • Working experience in TPA, insurance or healthcare industry would be an added advantage.
  • Excellent telephone etiquette and customer service skills.
  • Good spoken and written communication skills in BM & BI.
  • Ability to handle enquiries and complaints.
  • Computer literate.
  • Preferably experience in dealing with medical providers or clinics.


  • Benefit : EPF, SOCSO provided

Salary range: RM3K - RM5K